LEGAL INFORMATION
We take your privacy seriously and are committed to protecting it. We follow the procedures set out in this policy when using your information.
By using this website and providing your information, you accept the terms of and consent to our use of your information in accordance with this policy.
Information collected
For the purposes of the Data Protection Act 2018, the data controller is Cherry Blossom Florist. We use the information we collect lawfully to process orders and provide the best possible service.
If you use our services or contact us with an enquiry, we may collect personal information such as your name, contact details, telephone number, email address and delivery address. This information is used only to respond to your enquiry or fulfil your order.
We do not collect sensitive information without your consent. We may contact you by telephone, post or email where appropriate.
Use of information
Your information is held securely on a UK-based database and may be accessed by our staff and trusted service providers. We may share necessary order details with banking services and third-party suppliers to complete deliveries. Financial details are never shared.
Where you have given consent, we may allow selected third parties to contact you about relevant goods or services. We will never share your information for marketing purposes without your permission.
We may share anonymous, aggregated usage data with third parties. This data does not identify you personally.
If we intend to transfer your information outside the European Economic Area, other than to fulfil your order, we will obtain your consent in advance.
We aim to keep your information accurate and up to date. Please contact us if you wish to update or delete your details, and we will respond promptly.
Use of cookies
Our website uses cookies to improve functionality and user experience. Cookies help us understand website usage and personalise content. You may choose to accept or decline cookies through your browser settings, although declining cookies may affect website performance.
Security
We use appropriate security measures to protect your information. While we take all reasonable steps, data transmission over the internet cannot be guaranteed as completely secure.
We retain personal information only for as long as necessary or as required by law. Information may be disclosed if we sell our business or where required by law.
You are entitled to request a copy of your personal data.
We may update this Privacy Policy from time to time. Any significant changes will be posted on this website.
All questions or requests regarding your personal information should be sent via our contact form.